Receptionist

Receptionist

Hope Valley School is seeking to recruit a Receptionist to assist in the provision of an efficient, professional and welcoming reception and administrative support service within the school. This is a part time, Job Share post for two days a week on a Monday and a Tuesday.

Specific duties and responsibilities
• Provide a professional receptionist role to internal and external visitors
• Employ initiative, resourcefulness and discretion at all times when dealing with all school staff, visitors and outside agencies
• Ensuring visitors’ appointments are kept as promptly as possible
• Ensuring that all visitors sign in and out of school
• Providing assistance to staff and students with any queries made at the reception area by resolving or redirecting queries and giving advice where appropriate
• Being the first point of contact for all enquiries to school, by whichever means, eg. Post, email, telephone
• Operate the switchboard, identify and deal with problems raised by callers on the telephone by liaising with other staff as necessary
• Maintaining the reception area, medical room and entrance area in a clean, tidy and attractive condition
• Ensuring deliveries are not left in reception for long periods of time and in view of the public
• Administering the PFI facilities helpdesk system and requests/logs by email from staff, including chasing updates. (PFI schools only)
• Maintaining school diaries, calendars and room bookings as/if appropriate
• Ensuring the display boards in reception and the immediate area are kept up to date and in good order
• Reviewing and ensuring sufficient stocks are maintained for all leaflets held in reception
• Organising student receptionists including training in conjunction with the Pastoral Teams as applicable to the school/college
• Provide first aid to students, visitors and staff
• Administrate and organise all outgoing post facilities

Support for the Trust / School (applies to all roles)
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Work in a flexible way to respond to the needs of the Trust and to fulfil other duties and responsibilities appropriate to the grade and role as and when required.
• Be aware of and support difference and ensure equal opportunities for all.
• Appreciate and support the role of other professionals.
• Attend and participate in relevant meetings as required.
• Contribute to the overall ethos/work/aims of the Trust/schools.
• Participate in relevant training, other learning activities and performance management as required.
• From time to time, to meet the needs of the Trust, you may be asked but not expected to work hours additional to your normal working hours. The Trust will give you as much notice as possible and you will be paid/recompensed for such work. Examples where this might be required are for example; relevant key school events such as Open Evenings, exam results days, trips, clubs, training etc.
• Team responsibilities – All Business support staff are considered part of the overall support team and may be required to provide assistance to colleagues in other areas from time to time commensurate with the role, skillset and grade.

Closing date for applications: Sunday 18th April 2021

For more information, or to apply, please visit Chorus Education Trust’s website.